Ensuring that the data you collect is reliable and accurate is crucial for any business. GoHighLevel’s SMS Verification feature offers a simple and effective way to confirm the phone numbers provided by users when filling out forms or surveys. This feature adds an additional layer of security, helping businesses follow up with verified leads confidently.
Why SMS Verification Matters for Your Business
- Enhanced Security: By verifying phone numbers, you ensure the information collected is valid and authentic, protecting your business from fraudulent submissions.
- Increased Credibility: Showing your customers that you prioritize data security builds trust. Clients are more likely to engage with your business when they know their personal details are protected.
- Reduced Spam: SMS verification reduces the number of fake or bot-generated submissions. This not only improves the quality of your leads but also saves time and resources by eliminating spam from your form entries.
How to Use SMS Verification in GoHighLevel Forms & Surveys
- Access the Forms/Surveys: Navigate to the Sites tab from your GoHighLevel dashboard and select Forms/Surveys from the top menu. Choose to either create a new form or edit an existing one.
- Add Phone Validation: In the form builder, click on the Phone element and check the Validate Phone box. This will enable the SMS verification feature on your form or survey.
- Test Your Form: Preview the form and enter your phone number. Click the Verify Phone button.
- Complete Verification: After submitting the form, you will receive an OTP (One-Time Password) on your phone. Enter the OTP in the designated field and click Confirm Code.
- Success: Once verified, your phone number will be successfully confirmed, ensuring that all numbers submitted through your forms are legitimate.
Benefits of Using SMS Verification in GHL Forms & Surveys
- Improves Lead Quality: By filtering out fake numbers, you can follow up with confidence, knowing that the phone numbers in your database are real.
- Saves Time: Reduce the time wasted on following up with non-functional or fake leads, allowing your team to focus on high-quality interactions.
- Strengthens Data Protection: This feature demonstrates to clients that you are committed to protecting their data, enhancing the overall reputation of your business.
The SMS Verification feature is a must-have for businesses that rely on forms and surveys for lead generation. It not only boosts security but also increases the credibility of the data you collect, ultimately leading to better client interactions.

